Complaint Handling Procedures

1.   Introduction

2.   Complaints

3.   Complaints related to the operations of HKAEP

4.   Complaints related to professional ethics and practices of accredited educational psychologist

5.   Disciplinary Board

6.   Disciplinary Board Hearing

7.   Disciplinary Actions

8.   Appeal

9.   The Outcome

10.   Complaints Register

11.   References

Appendices